Shipping policy

The most common question we receive from customers is... How long does my order take from when I place it online to receiving the delivery?

In general, every single order will go through the following 2 steps prior to you receiving your order:

Step 1: Order Processing & Stock Availability

Stock Availability Guide:

• Online: Stock is available at one of our locations and ready to be shipped.
• Supplier Warehouse: These items are ordered from our supplier and may take up to 7 business days to arrive at our facility before being shipped.

Order Processing Timeline:

• Processing Time: 1–4 Business Days
• Orders are not picked or shipped on weekends.
• Monday orders include those placed from Friday to Monday.
• Tuesday–Friday orders are generally processed within 24 hours.